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- 1保持冷静与配合。
- 2要求联系你所在国家的大使馆——这是你的权利。他们无法把你救出，但可以探访、提供律师名单并联系家人。
- 3不要签署你看不懂的文件。
- 4请求一名翻译。
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您所在国家的大使馆或领事馆
您有权获得领事协助——找到贵国的驻外机构
使馆联系方式
Find and call your country's embassy or consulate — 58 countries, 81 missions.
Tourism support hotlines
Vietnam has no 'tourist police' line — dial 113 for police emergencies. For trip problems (scams, complaints, lost items), these official tourism lines can help.
Vietnam National Authority of Tourism
Vietnam (national) · Official switchboard of the national tourism authority (under the Ministry of Culture, Sports & Tourism). Office hours, not a 24/7 emergency line — for emergencies call 113/115/114 or your local provincial tourist-support hotline below.
Đà Nẵng Tourist Support Center
Đà Nẵng · Official tourist support center (108 Bạch Đằng, plus desks at Đà Nẵng airport). Maps, advice, and complaints about overcharging/scams. English & Korean support available.
Hội An / Quảng Nam Tourist Support Center
Hội An (Quảng Nam) · 24/7 tourist support center for Hội An & Quảng Nam — receives complaints about service quality, pricing, security and tourist rights.
Huế Tourism Information & Support Center
Huế · Tourist information & support center (04 Hoàng Hoa Thám, Huế). Visitor guidance and complaint handling.
TP.HCM Tourist Support Line (1022)
TP. Hồ Chí Minh · Dial 1022 then press 8 for the Department of Tourism. Handles overcharging, complaints and visitor info. ~7:30–20:30 daily. (Within the city you can dial 1022 directly.)
Nha Trang / Khánh Hòa Tourist Support Hotline
Nha Trang (Khánh Hòa) · 24/7 tourist-support hotline (*2258 from a mobile). Lost documents, complaints about pricing/scams, disputes. Run by the provincial tourism promotion center.
Phú Quốc Tourist Support Hotline
Phú Quốc (Kiên Giang) · Phú Quốc City tourist support hotline — overcharging, accommodation, ferry schedules, market prices and rescue. Run by the city authorities.
General information, not legal advice. Reviewed by Vietnamese lawyers. For your situation, consult a qualified lawyer.
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