Learn about credit scores and how to check your credit score

1. What is a credit score?

Credit score is an index reflecting the borrower's reputation through the history of borrowing and repaying debts at banks and financial institutions. Personal credit scores are evaluated and recorded by the National Credit Information Center of Vietnam (CIC) for banks and financial institutions to use as a basis for accepting loans. The higher the score, the higher your chances of getting a loan.

2. How to check personal credit score with CCCD/CMND

2.1. Check personal credit score at the bank

Bank staff will help you check your personal credit score when you need to borrow money or open a credit card at that bank. The steps are as follows:

• Step 1: Go to the bank branch.
• Step 2: Submit your loan application and request a credit check.
• Step 3: The bank retrieves the credit score on the CIC system via ID card/CCCD and notifies the result.

Note: Customers can check their credit score for free once a year. From the second check in the same year, there will be a fee of 30,000 VND/check.

2.2. View credit score online via website

• Step 1: Access https://cic.gov.vn/.
• Step 2: Click Register and fill in all information as instructed.
• Step 3: Set a password and enter the OTP code to confirm.
• Step 4: Verify information by phone with CIC staff.
• Step 5: Receive account registration results via SMS/email.
• Step 6: Log in to the CIC website > Click on Report to check credit score.

2.3. Check your credit score quickly via the app

• Step 1: Install the CIC Credit Connect app
• Step 2: Register an account according to the system's instructions.
• Step 3: Wait for account approval
• Step 4: Log in to the app > Check credit score in the Report Mining section.