About Us

iGuide.ai is Vietnam's first full-stack AI travel platform, built to redefine how travelers explore, experience, and connect with travel services.

Operating on three core layers—AI Travel Agent, Travel Marketplace, and Data Layer—iGuide.ai is not just a travel app, but a comprehensive digital infrastructure for Vietnam's tourism industry in the age of artificial intelligence.

We empower travelers to quickly find interesting things, suitable services, and itineraries that match their preferences through contextual AI recommendations, multilingual data, smart travel maps, and a seamless booking process. With seven key service categories including Accommodation, F&B, Activities, Entertainment, Shopping, Tours, and Transport, iGuide.ai provides a consistent experience from search – recommendations – service requests – quotes – payment – e-pass, making every trip simpler, safer, and more fulfilling.

For businesses, iGuide.ai opens a transparent and sustainable direct-to-consumer (D2C) distribution channel, where providers can reach real customers, manage content, promote services, receive and respond to customer requests, operate direct sales, and receive customer data without relying on traditional intermediary platforms. A standardized travel data ecosystem, intelligent destination maps, and a verified review community help businesses increase organic visibility, optimize costs, and improve service quality over time.

Driven by core values—User-centric, Technology-driven, Data-based, Transparency & Trust, Privacy, Inclusiveness, and Sustainable Development—iGuide.ai aims to become the leading AI travel platform in Vietnam and the region. We believe that technology not only optimizes journeys but can also enhance the quality of life for travelers, communities, and local businesses.

Since 2023, iGuide has attracted over 11,000 regular users from more than 30 countries, operates stably in 8 languages, and achieves over 27,000 organic visits per month — a testament to the platform's natural fit for the inbound market and the global demand for smart travel.

iGuide.ai is always open to connecting with travelers, businesses, and organizations to jointly build the future of Vietnamese tourism — smarter, more transparent, and more sustainable. Discover Vietnam in a whole new way with iGuide.ai.

Contact Information:

Customer Service: [email protected]
General Information: [email protected]
Partnerships: [email protected]
Investments: [email protected]

Address: 90, Lane 89, Tu Lien Street, Hong Ha Ward, Hanoi City.

Customer Support: Our customer support team is always ready to assist you with any questions or issues you may encounter. Whether you need assistance with your travel itinerary, bookings, or any other service, we are here to ensure your trip is smooth and enjoyable.

Business Partnerships: For more information about business and partnerships, please contact us via email: [email protected]. We are always looking to collaborate with local businesses, travel companies, and other partners to improve our services and provide the best travel experiences for our users.