What rights and obligations do foreigners who come to Vietnam to travel have when using food and beverage services in Vietnam?

Types of tourists are specified in Clause 3, Article 10 Law on Tourism 2017 as follows:

“3. International tourists to Vietnam are foreigners and Vietnamese people residing abroad who come to Vietnam for tourism."

Accordingly, foreigners who come to Vietnam to travel belong to the tourist group.

Therefore, the rights and obligations of foreigners traveling to Vietnam when using food and beverage services in Vietnam are as prescribed in Article 11. Law on Tourism 2017 and Article 12 Law on Tourism 2017 are specified as follows:

Rights of foreigners coming to Vietnam for tourism

- Use travel services provided by organizations or individuals doing tourism business or travel on your own.

- Request organizations and individuals doing tourism business to provide information about tourism programs, services, and destinations according to signed contracts.

- Favorable conditions for exit, entry, transit, customs, residence, and travel within the territory of Vietnam are provided in accordance with the provisions of law and international treaties of the Socialist Republic of Vietnam. Vietnameseism is a member.

- Legal rights and interests are guaranteed according to contracts signed with organizations and individuals doing business and providing tourism services.

- Be treated equally; ensure safety of life, health, and property when using tourism services; respect for honor and dignity; rescue and rescue in case of emergency.

- Complain, denounce, and sue for violations of tourism laws.

- Make recommendations to organizations and individuals managing tourist areas, tourist attractions, tourism service providers and competent state agencies on issues related to tourism activities.

- Be compensated for damages according to the provisions of law.

Obligations of foreigners coming to Vietnam for tourism

- Comply with Vietnamese laws and the laws of the country and territory where you travel; behave civilly, respect local customs, practices, and cultural identities, protect and preserve tourism resources and the tourism environment; does not harm the national image and national cultural traditions of Vietnam.

- Implement regulations of tourist areas, tourist attractions, and tourism service providers.

- Payment of service fees according to the contract, fees, charges and other revenues as prescribed by law.

- Compensate for damages according to provisions of civil law.