Publicizing information about civil cases on protecting consumer rights in the public interest initiated by social organizations participating in protecting consumer rights?

Reply:

According to the provisions of Article 72 of the Law on Protection of Consumer Rights 2023, information about civil cases on protecting consumer rights for the public benefit must be disclosed by social organizations participating in protecting rights. Consumers sue:

1. Social organizations participating in protecting consumer rights and initiating civil lawsuits on protecting consumer rights for the public benefit are responsible for publicly announcing the Court's acceptance of the case regarding the initiate a lawsuit within 07 working days from the date of acceptance by the Court.

2. Publicizing the notice of acceptance of the case is done in the form of posting at the headquarters and posting on the website and application software (if any) of the social organization participating in protecting rights. benefit consumers at least 15 days from the date of listing or posting.

3. Within 07 working days from the date of completion of the case, social organizations participating in protecting consumer rights are responsible for publicizing the results of the case resolution in the form and time limit specified in Clause 1 of this Article. Clause 2 of this Article.