Terms are not allowed to be stipulated in contracts concluded with consumers, form contracts, and general transaction conditions

According to the provisions of Article 25 of the Law on protecting consumer rights DTerms that are not allowed to be stipulated in contracts concluded with consumers, form contracts, and general transaction conditions are as follows:

In contracts concluded with consumers, form contracts, and general transaction conditions, business organizations and individuals may not stipulate the following terms:

1. Limit and exclude the legal responsibilities of business organizations and individuals towards consumers, except in cases where relevant laws stipulate that such liability can be limited or excluded;

2. Limit or eliminate consumers' rights to complain and sue;

3. Allowing business organizations and individuals to unilaterally change the provisions of contracts entered into with consumers;

4. Allowing business organizations and individuals to unilaterally change general transaction conditions without stipulating the right to terminate contract performance for consumers;

5. Allow business organizations and individuals to unilaterally determine that consumers do not fulfill one or several responsibilities;

6. Allow business organizations and individuals to regulate or change prices at the time of product and goods delivery or service provision, unless otherwise prescribed by law;

7. Allow business organizations and individuals to change prices during the process of providing continuous services without stipulating the right to terminate contract performance for consumers;

8. Allow business organizations and individuals to explain contracts and general transaction conditions in cases where the terms of the contract and general transaction conditions are understood differently;

9. Excludes the liability of business organizations and individuals in cases where business organizations and individuals sell products, goods, or provide services through third parties;

10. Forcing consumers to comply with their responsibilities when business organizations and individuals fail to fulfill their responsibilities;

11. Allowing business organizations and individuals to transfer responsibility to a third party without the consent of the consumer, unless otherwise prescribed by law;

12. Regulations on sanctions that are more disadvantageous to consumers due to violation or termination of contract performance;

13. Allowing business organizations and individuals to extend contracts agreed upon with consumers without stipulating a responsibility to notify in advance or without a mechanism for consumers to choose whether to extend or terminate performance of the contract. copper;

14. Regulations that consumers must agree to allow business organizations and individuals to collect, store and use consumer information is a condition for entering into contracts and general transaction conditions, except in cases where The law has other provisions;

15. Regulations contrary to the principle of good faith according to the provisions of civil law, leading to an imbalance in the rights and obligations of the parties in a disadvantageous way for consumers.