Clubs · Nov 19, 2024 · 1 min read
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Clubs · Nov 19, 2024 · 1 min read
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This article provides detailed information on consumer obligations under the 2023 Consumer Protection Law. You will find the legal responsibilities consumers must adhere to, along with the rights protected under the latest regulations, ensuring fairness and safety in consumer transactions.
Reply:
Pursuant to Article 5 of the Law on Protection of Consumer Rights 2023, consumers' obligations are prescribed as follows:
1. Check products and goods before receiving according to the provisions of law; Choose to consume products and goods of clear origin.
2. Consumption does not violate the law, does not go against good customs and social ethics, does not violate national or ethnic interests, or public interests, and does not cause harm to life or health. , your property and that of others.
3. Comply with conditions and instructions for transportation, storage and use of products, goods and services; regulations on inspection, environmental protection, and sustainable consumption according to the provisions of law.
4. Provide timely and accurate information to relevant state agencies, organizations and individuals when detecting products, goods and services circulating on the market that do not ensure safety, cause damage or threaten threatens to cause damage to the life, health, honor, dignity, reputation, and property of consumers; Actions of business organizations and individuals that violate the legitimate rights and interests of consumers.
5. Take responsibility for providing inaccurate or incomplete information related to transactions between consumers and business organizations and individuals according to the provisions of law.
6. Other obligations as prescribed by law.
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