How is consumer information protected by law?

Reply:

According to Article 15, Law on Protection of Consumer Rights 2023, the protection of consumer information is regulated as follows:

1. Business organizations and individuals who collect, store, use, edit, update, and destroy consumer information must ensure safety by themselves or by authorizing or hiring a third party. , consumer information security according to the provisions of this Law and other relevant laws.

2. In case a business organization or individual authorizes or hires a third party to collect, store, use, edit, update, or destroy consumer information, consent must be obtained. of consumers. Authorization or hiring of a third party must be done in writing, clearly stating the scope and responsibility of each party in protecting consumer information according to the provisions of this Law and other provisions of the Law. relevant laws.

3. In case a consumer conducts a transaction through a third party, the third party is responsible for protecting the consumer's information according to the provisions of this Law and other relevant laws.